Terms and Conditions

Terms and Conditions

  • Website: Means the access point for  https://www.travalza.com// and subsequent pages.
  • This membership will allow access to the Website.
  • The activation of this membership will be valid for a period of 1 (one) year.
  • Benefit: Means any product or service offered on the Website. The following benefits are currently offered on the website: Vacation packages, custom vacation packages, weekly stays, cruises, car rentals, activities and excursions, emergency travel services, newsletter and credit rewards program. A full description of each Benefit appears on the Website, as well as any additional costs charged by independent providers and any specific rules of conditions or qualifications for its use (Benefit Use Conditions). Failure to comply with any of these Terms and Conditions or Benefits may result in the inability to make a reservation, cancellation, or additional charges or fees. We recommend that you visit the website frequently for the most up-to-date information on the Benefits and on the terms of use of Benefits.
  • The membership provider will not be responsible for the terms and conditions in the reservations made by the user of the membership, nor for the changes that are required or made in the reservations.
  • The membership user may make online reservations on the Website. In the event that a Benefit provider does not accept or confirm a reservation, or the Benefit is not available for any reason, a replacement of equal or greater value will be offered. If there is no replacement available or the replacement does not satisfy you, a full refund of the amount you paid for the reservation will be issued. It is imperative that you read and understand the Terms of Use of the Benefits provided on the Website before making a reservation. In the event that you initiate a claim process with the bank institution that owns your credit card to obtain a refund of any amount paid, your reservation may be canceled, may be subject to additional charges, your Access Membership may be deactivated, without any responsibility for the operator of the Website.
  • The user of the membership declares to be aware that the membership provider only acts as an intermediary between the administrator of the Website and the providers of the Benefits, so from this moment he is released from any responsibility related to quality, compliance and / or any other that involves both the Website, the Benefits and their compliance.
  • I understand that I can use cash or Credits to book travel options.
  • I understand that certain Benefits that are available on the Website today may be modified, removed or replaced at any time without notice. I also understand that additional benefits may be added.
  • I understand that all reservation and exchange requests are made through the Website, and are based on availability.
  • The rates and prices listed on the Website are only available to the membership user. Some Benefits have additional costs, which will be listed or explained on the Website.
  • The Website is intended for personal use and enjoyment of the membership user and may not be resold, transferred or reassigned without written notification and acceptance by the Seller.
  • I acknowledge that the tutorial will give me the tools for the optimal exploitation of the Website, so any misuse of the Website by not using the tutorial, will not be the responsibility of the membership provider.
  • I understand that I am obliged to correctly enter on the Website the data related to my payment method, so I declare to be aware and in accordance with the security measures adopted by the membership provider to avoid fraud, such as blocking The account without any responsibility for the membership provider, so if my account is temporarily blocked by it as a security measure, I am required to contact the Customer Service Department to reactivate the account.
  • I understand that my reward credits will be credited within 30 days after my reservation has been completed; that is, after completing my trip.
  • I understand that the extra charges made by the Hotels at public rates on the Website are not the responsibility of the membership provider.
  • I understand that the Price Guarantee only applies to reservations paid in dollars.
  • I understand that purchases and reservations made within the Website will not be billed by the Membership Provider because it is not an income of the latter as it is only an intermediary.
  • The comparison of public prices shown on the platform, is made and related to search engines located in the United States of America, so the mentioned costs may vary depending on the place of residence.

I have read and understood each and every one of the terms and conditions listed above, so I state in this act that it is my will to adhere and give due compliance to them.